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Frequently Asked Questions About Mobile Pet Grooming

If you’ve never booked mobile grooming before, you probably have questions. How does it work? Is it safe for senior dogs? Do we handle cats? We’ve gathered the most common questions we hear from pet parents across Florida, with clear answers you can trust

  • How does mobile grooming work?
    We drive a fully equipped, climate-controlled grooming van to your home. Your pet gets one-on-one care right outside your door—no cages, no shop chaos, no car rides.

  • What’s included in a basic dog groom?
    A gentle bath with hypoallergenic shampoo, blow-dry, nail trim, ear cleaning, light brushing, and tidy finish. It’s the essentials to keep your pup clean and comfortable between full grooms.

  • What’s included in a full dog groom?
    Everything in the basic groom plus a custom haircut or de-shedding, face/feet/sanitary trim, fluff-dry/finish, and a fresh spritz. Tailored to breed, coat, and lifestyle.

  • Do you groom cats?
    Yes. Cat sessions are low-stress and one-on-one. Depending on temperament, we do waterless or full baths, nail trims, ear cleaning, and coat care with quiet handling.

  • Do you offer anesthesia-free teeth cleaning?
    Yes—an ultrasonic, non-invasive cleaning aimed at reducing plaque/tartar and improving breath. It’s not a veterinary procedure; we’ll advise if we think a vet dental is needed.

  • How long does an appointment take?
    Most pets take 60–120 minutes. Coat condition, size, temperament, and service level can shorten or extend that window.

  • How often should my pet be groomed?
    Typically every 4–8 weeks. Double coats, doodles, and long coats often do best on the 4–6 week cycle to prevent matting and keep skin healthy.

  • Do you need my water or power?
    No. Our van is self-contained. In rare cases we may ask to top up water from an outdoor spigot, but we bring our own power and equipment.

  • Can you groom in apartments, condos, or gated communities?
    Yes. We’re used to access codes, garages, and shared lots. Tell us parking details when booking—we’ll coordinate a safe spot and keep everything tidy.

  • Is mobile grooming better for anxious or senior pets?
    Often, yes. The quiet, one-on-one setup reduces stress, motion, and noise. We work at your pet’s pace with calm handling and extra breaks if needed.

  • Do you handle large breeds and heavy shedders?
    Absolutely. Our van is set up for big dogs and thick coats. We offer de-shedding, coat-specific shampoos, and tools that move undercoat without damaging skin.

  • What if my dog is matted?
    We’ll assess on arrival. If mats are mild, we detangle gently. If severe, a humane clip-down may be the safest option. We’ll discuss style, comfort, and next steps before we begin.

  • What products do you use?
    Hypoallergenic, pet-safe shampoos and conditioners. We also have sensitive-skin, de-shedding, and coat-specific options. Tell us about allergies and we’ll adjust.

  • How do I prepare before you arrive?
    Give your pet a quick potty break, have them accessible, and clear a parking spot near your home. If you have notes (style photos, skin concerns), share them at check-in.

  • How do I book an appointment?
    Use our online booking link to pick a date/time, add notes, and confirm. You’ll get reminders and updates from us before we roll up.

  • What’s your cancellation/reschedule policy?
    We understand things change—please reschedule as early as possible so we can fill the slot. Same-day cancellations or no-shows may incur a fee.

  • Do you take special instructions or style photos?
    Yes, please! Show us pictures or describe your preferred length/shape. We’ll confirm the plan before clipping and check in again before we finish.

  • Can I stay with my pet during the groom?
    For safety and focus, sessions happen inside the van with the groomer only. You’re welcome to peek before/after and we’ll text updates if you’re inside.

  • How do you clean between pets?
    Surfaces, tools, and tubs are sanitized between appointments. Fresh towels and clean blades/combs are used each session—hygiene is non-negotiable.

  • What payment types do you accept?
    We accept major cards and digital payments. Tips are welcome but never required—happy pets are our favorite review.

Ready to Give Your Pet the Best Mobile Grooming Experience?

Still have a question we didn’t answer? Text us at +1 (786) 629-9604 or book online now. We’ll make sure both you and your pet feel comfortable before the first groom

Book Now!
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